HEXPOL

BUSINESS ACCOUNT MANAGER

Location US-OH-Burton
ID 2024-1317
Category
Commercial
Position Type
Full-Time
Remote
Yes

Location

US-Ohio-Burton

Overview

To actively pursue relationships with the customer base by utilizing value added selling techniques, generate increased sales levels, foster healthy margins, and create win-win solutions to secure key accounts. To maximize revenue and contribution margin and work with HEXPOL resources within a business segment to ensure that the value of products and service rendered are understood by customers.

Responsibilities

  • Lead the sales effort and meet budgetary goals for volume and profitability within business segment.
  • Prospect new accounts to qualify opportunities and close new business.
  • Maintain a budget and forecast through our CRM system.
  • Follow up quotes and report on results through our CRM system.
  • Visit customer accounts regularly and attend trade shows and industry meetings as required.
  • Recommend and coordinate Technical Service support and visits to major customers.
  • Develop key account plans and execute strategies to ensure business retention and growth.
  • Complete visit reports and advise on market information for the segment using our CRM system.
  • Identify and develop market and sales opportunities that exist within established corporate objectives.
  • Become an expert at HEXPOL'S value proposition and capabilities to better service the customer and identify growth opportunities.
  • Periodically review pricing/margin for each compound at each account.
  • Build and maintain strong internal relationships across all functional groups to utilize HEXPOL'S resources, strengths, and capabilities at the customer and throughout the marketplace.
  • Participate in the resolution of customer complaints.
  • Generate new business leads and manage the new business funnel using our CRM system.
  • Manage and effectively communicate the marketing strategies with the Sales, Operations and Technical teams.
  • Build and foster partnerships with key stakeholders to better understand the impact of future market developments.
  • Investigate and keep track of competitor's commercial activities and maintain the share of sales database.
  • Travel to customers and HEXPOL locations is required 80% of the time. International travel may be necessary.
  • Perform any other project/task as assigned by Management.

Qualifications

  • Bachelor's Degree in Business Administration, Management, or related field. Experience may be considered in lieu of education.
  • Ten (10) years of experience in complex, solution-driven manufacturing space.
  • Proven history of developing new business in manufacturing markets, rubber experience preferred.
  • Proven team player who closely interacts with Technical Service, Operations and Customer Service to identify and quantify the added value delivered to our customers.
  • Valid driver's license and Passport (For accounts with Canada and Mexico responsibilities).
  • Proficient written and verbal communication skills and presentation skills across all business levels.
  • Proficient computer/systems skills - MS Office (Excel/Word/PowerPoint/Outlook).
  • Excellent interpersonal cooperation, collaboration, team-building skills with ability to interact well with all personality types.
  • Solid organizational and prioritization skills with the ability to handle multiple tasks, meet tight deadlines and manage a broad range of responsibilities.
  • High degree of concentration, attention to detail, high energy, self-motivated and self-reliant.
  • Effective analytical and problem-solving skills with an emphasis on continuous improvement.

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